Job Description

Job Description

Job Description

Company Introduction:  

Our family-owned and operated business is driven by our 4 Es of Doing Business – Effective, Efficient, Equity and Expansion. We look for exceptional candidates who embrace our values to join our team. If you possess a strong work ethic and an appetite to increase your experience, skill set and knowledge as an Outside Parts Sales Representative with an established organization, you could be the right fit for Rihm Family Companies. Please apply today.

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WHY RIHM? 

BENEFITS WE OFFER:  

• VERY COMPETETIVE PAY!  
• Generous Personal Time Off Plan (PTO) + Holidays 
• Medical, Dental, Prescription & Vision Coverage 
• Health Savings Account (HSA) with Employer Contribution 
• Flexible Spending Account (FSA) 
• 401(k) Savings Plan + Employer Match 
• Employer Paid Basic Term Life and AD&D Coverage 
• Employer Paid Long Term Disability Insurance 
• Short Term Disability Available with Employer Contribution 
• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity) 
• Company Paid Training 
• Employee Assistance Program 
• Company Discounts (ex. Verizon Employee Discount) 
• Red Wing Shoe Safety Footwear Program 

  Position Summary:

Increase Parts Sales with existing accounts and prospecting for new accounts in assigned territory. Solicit new business and maintain accounts through face-to- face and phone contacts.

Essential Position Functions/Responsibilities

• Regularly visits to assigned customers and proactively prospects for new customers.
• Communicates parts orders and delivery instructions to counter people.
• Keeps abreast of new products, competition, and pricing trends.
• Coordinates relationships with New and Used Truck prospects and Service leadership.
• Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers.
• In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals.
• Follows up on and confirms customer requirements and orders to ensure satisfaction.
• Completes necessary paperwork for processing warranty claims.
• Reviews special orders and pricing with Parts Sales Manager for approvals.
• Deliver orders and pick-up returns from customers.
• Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
• Maintains customer records and logs.
• Other duties to meet business needs.

Education & Essential Qualifications:

• High-school diploma or GED
• Heavy truck and commercial motor vehicle industry experience

Skills:

• Must possess effective communication skills.
• Must have ability to effective follow-up with external customers and internal departments.
• Ability to apply common sense understanding to carry out instructions and reach agreed upon outcomes.
• Ability to use creativity to solve problems and meet customer needs within company guidelines.

Key Attributes/Characteristics:

• Internal and external independent problem solver
• Persistent
• Basic computer skills
• Proven time management skills

Preferred Qualifications:

• 1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas.
• General business courses or sales training

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color vision and ability to adjust focus.
• The employee is regularly required to use arms, hands, and fingers to feel, grasp, push, pull or squeeze and reach.
• The employee is frequently required to stand, walk, sit, stoop, kneel and talk or hear.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration.
• The employee may be exposed to fumes or airborne particles.
• The noise level in the work environment is usually moderate and occasionally loud.

This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organization requirements as necessary.

Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification.

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