Job Description
Triple Crown Products Sales Support Specialist
Job location: Mukwonago, WI
Join our dynamic Sales Support team, where there’s collaboration under the guidance of the Sales Manager and Team Lead. The mission? To handle trade show leads, uncover new prospects, and nurture customers.
Our support team is filled with friendly faces fielding inquiries from new customers via phone and catalog. Plus, they’re the go-to crew for providing crucial aid in quote processing, order fulfillment, outbound calling, and supporting the Sales Specialists.
Ready to join the fun? We will train all aspects of this entry level position. Come and grow with us!
Responsibilities
● Outbound account updating calls
● Trade Show lead follow-up
● Unassigned customer and contact prospecting and development
● New customer and catalog phone calls
● Website order processing
● Work with various systems including CRM and in-house systems
● Assist out-of-office Sales Specialists with customer requests, quotes and order processing
● Assist with special projects including, but not limited to: lead entry, data entry and cleanup, account maintenance, etc.
Required
● Positive team focused person
● Strong communication and interpersonal skills
● Self-motivated and driven
● Strong organizational skills
● Proactive problem solver
● Commitment to excellent customer service
● Experience using computers for a variety of tasks
● Honesty and personal integrity
● Ability to sit at and use a computer and phone for 8.5 hours a day
Preferred
· Competency in Google Docs and Microsoft applications including Word, Excel, and Outlook
· Previous customer service experience
· Bilingual (Spanish)
Salary
● Annually: approximately $33,280; based on 42.5-hour week. Paid hourly. Bonus potential.
● Competitive benefits package that includes a matching 401k plan, medical insurance and PTO (paid time off) plus additional benefits.
Job Type: Full-time
Expected hours: 40 – 42 per week
Company DescriptionToday, Triple Crown serves over 14,000 businesses across the country! We have continued to grow and expand over the past 35 years, and we continue to grow today. What sets us apart from the competition is you!
Today, Triple Crown serves over 14,000 businesses across the country! We have continued to grow and expand over the past 35 years, and we continue to grow today. What sets us apart from the competition is you!
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